Terms of service

🇺🇸 TERMS AND CONDITIONS – KITTYLOOP

Last updated: May 25, 2026

This website is operated by KittyLoop (“KittyLoop”, “we”, “us”, “our”). Access to https://kittyloop.store and the use of its services (the “Store”) are governed by these Terms and Conditions (the “Terms”). By using the Store or placing an order, you agree to these Terms and all related policies (Privacy, Shipping, Returns, and any other policies published on the website).

1. Business Information

Business name: KittyLoop
Business activity: E-commerce store selling pet products (cat toys)
Domain: https://kittyloop.store
Contact email: kittyloopstore@outlook.com

2. Use of the Store

You must be at least 18 years old or have legal guardian authorization to use this Store.

You agree not to:

  • Use the Store for illegal or fraudulent purposes
  • Attempt to damage or disrupt the website
  • Introduce malware, viruses, or harmful systems

We reserve the right to refuse or cancel orders in cases of fraud suspicion, misuse, obvious errors, or stock issues.

3. Product Information

We aim to display products as accurately as possible. However, slight variations in color, size, or appearance may occur depending on screen settings or suppliers.

All products are intended for general pet entertainment purposes and do not replace professional veterinary advice.

4. Pricing and Promotions

Prices are shown in the currency displayed on the Store and may or may not include taxes depending on the customer’s location.

Promotions and discounts may change or end without notice.

In case of a clear pricing error, we reserve the right to cancel the order and issue a full refund.

5. Purchase Process

  • Add products to cart
  • Review order details and total price
  • Enter shipping and payment information
  • Confirm purchase

You will receive an order confirmation email.

6. Payments and Security

Payments are processed through secure payment providers. Fraud prevention systems may be used to protect both customers and the store.

We do not store full credit card information.

7. Shipping and Coverage

Main market: United States (and other available shipping destinations)

Processing and shipping times are described in our Shipping Policy available on the website.

Delivery times are estimates and may be affected by external factors such as customs, carriers, or high demand periods.

8. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Generally, we only accept claims in cases of:

  • Damaged or broken products
  • Defective products
  • Incorrect item received (wrong model or color)

In these cases, the customer may choose:

  • A replacement product, or
  • A full refund

Requests must be submitted within the timeframe stated in our Return Policy and must include evidence (photos/videos and order number).

9. Damaged or Delivery Issues

Customers should inspect their order upon delivery.

If the item arrives damaged, incorrect, or is not received within the expected timeframe, the customer must contact us as soon as possible.

10. Intellectual Property

All website content (texts, images, logos, designs, and materials) is owned by KittyLoop or its licensors.

Unauthorized reproduction or use is strictly prohibited.

11. Third-Party Links

The Store may contain links to third-party websites. We are not responsible for their content or policies.

12. Limitation of Liability

To the maximum extent permitted by law, KittyLoop is not liable for any indirect, incidental, or consequential damages resulting from the use of the Store or purchased products.

13. Customer Information Accuracy

Customers are responsible for providing accurate and up-to-date information, especially shipping details.

14. Order Cancellation

We reserve the right to cancel orders in cases of:

  • Fraud suspicion
  • System or pricing errors
  • Stock unavailability
  • Logistics issues

In such cases, a full refund will be issued.

15. Changes to Terms

We may update these Terms at any time. The current version will always be published on this page.

Continued use of the Store means acceptance of any changes.

16. Governing Law

These Terms are governed by applicable laws of the United States regarding e-commerce and consumer protection.

17. Contact

For any questions:

📧 kittyloopstore@outlook.com
🌐 https://kittyloop.store