Shipping policy
At KittyLoop, we work carefully to ensure your order arrives correctly and as quickly as possible. Below, you will find our shipping policy.
Order Processing Time
All orders are processed within 1 to 2 business days after payment confirmation.
During this time, we:
- Verify the order
- Carefully prepare the product
- Get it ready for shipment
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once the order has been shipped, the estimated delivery time is 7 to 13 business days, depending on the destination and shipping carrier.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information (if available), allowing you to monitor the status of your shipment at any time.
Possible Delays
Although we do our best to meet the estimated delivery times, delays may occur due to circumstances beyond our control, such as:
- Customs processing
- Carrier delays
- Local or international holidays
- Exceptional circumstances
KittyLoop is not responsible for these delays, but we will gladly help resolve any shipping-related issues.
Shipping Address
It is the customer’s responsibility to ensure that the shipping address provided is correct and complete.
KittyLoop is not responsible for orders not delivered due to incorrect shipping information provided by the customer.
Lost or Damaged Items During Shipping
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us as soon as possible so we can help provide a solution.
📧 kittyloopstore@outlook.com
Contact
If you have any questions regarding the shipping of your order, you can contact us at:
📧 kittyloopstore@outlook.com